Frequently Asked Questions
Everything you need to know about our curated home collections and services.
What is the standard shipping timeframe for furniture?
Most in-stock furniture items ship within 5-7 business days. Custom or made-to-order pieces may take between 8-12 weeks for production and delivery.
Do you offer international shipping?
Currently, we ship to the contiguous United States and Canada. For inquiries regarding other international destinations, please contact our concierge team for a custom quote.
What is your return policy for home decor?
We accept returns on non-furniture items within 30 days of delivery, provided they are in original packaging and unused condition. Please note that shipping fees are non-refundable.
Can I request fabric swatches before purchasing?
Yes, we offer complimentary fabric swatches for our upholstered collections to ensure the texture and color perfectly complement your living space.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's portal.
Is assembly required for your furniture pieces?
Most of our larger furniture pieces arrive fully assembled. For items requiring assembly, clear instructions and necessary hardware will be included in the box.